Comments and Questions

153 thoughts on “Comments and Questions”

      1. Hi staff, how much the hair rebonding including the hair colour? Pls reply asap so that i know if i can afford it and is the price are same on every salon?

        1. Hello Eunice,
          The price depends of the level of stylist and colour service that you would like to get done,
          Although the rebounding treatment is £30, I would suggest to come in for a complementary consultation with one of our stylist
          so they can give you so they can give you the best advice.
          We only have one salon which is 24 Litchfield st, WC2H 9NJ
          Kind Regards,

          Marcos

    1. My partner has grey/whitish hair and I would like it to be coloured a natural grey so it looks more distingushed instead of white bits and grey. Is this possible?

      1. Hi Miriam,
        The reason hair turns grey/white is because there is no colour pigment left in the hair shaft.
        To try and achieve a colour with no pigment would be almost impossible but it depends what kind of look you are going for.
        I would like to invite you are your partner into the salon for a complimentary consultation and see if we can achieve your desired look.
        Does this sound okay for you?
        If you would like to come in for a consultation feel free to give me a call on 0207 836 0300.
        Kind Regards
        Raegan

  1. Hi there, I’m interested in having highlights done, but just wanted to check that the products you use are cruelty-free/not tested on animals. Thanks very much, Louise

  2. Hey =)

    I am interested in buying something from the hair range from your online shop.
    Do you also deliver to Germany?
    Kind regards

    Sina

    1. Hi Sina,
      Thank you for your email,
      Unfortunately as a small independent salon we can only deliver to the UK at the moment.
      Kind regards
      Sam

    1. Hi Rosie,
      We are not looking for models at the moment but give me call to leave your details and i will contact you when training dates are available.
      02078360300
      Kind regards
      Sam

  3. Hi, I’m looking for a salon that could dye my hair silver/grey. Is this something that you do and roughly how much would it cost? I have mid length brown hair with dip dyed ends.

    Thank you,
    Lisa

    1. Hi Lisa,
      To achieve a silver grey colour, We would need to pre lighten your hair and tone. There is different techniques used.
      I would recommend organising a complimentary consultation, we can apply an allergy test and give an accurate price. It may come under as a colour change or a bleach application and toner the stylist can confirm this for you once they have seen your previous colour and style.
      Give me call in the salon to arrange a suitable time and day for you.
      02078360300
      Kind regards
      Sam

  4. Hi,

    I am currently using the Matrix hair product range for grey coverage (colour black) and i have started developing irritation from using the product. Can you recommend a product that maybe suitable for me?

    Thanks,

    1. HI Raj,
      We use the brand organic colour systems in the salon. its a lot more gentle and ammonia free.
      As you’re having irritation pop by to the salon for an allergy test and a complimentary consultation.
      Kind regards
      Sam

  5. Hi I am interested in a volumising perm (medium/long hair, very fine) – is it £150 + say £95 for Stylist, I don’t quite understand your price list info. Thanks!

    1. Hi Anna,
      The prices varies on our levels of stylists.
      If your hair is below shoulder length here are the prices.
      senior stylist £100
      style director £110
      training director £130
      I would recommend organising a complimentary consultation with your Preferred level of stylist which includes a strand test to make sure we can achieve the right result for you.
      Give me a call to arrange a date and time your available.
      0207 8360300
      Kind regards
      Sam

    1. Hi Marco,
      Here are the prices for a men’s cut.
      Graduate stylist £27
      Stylist £37
      Senior stylist £47
      Style director £55
      Training director £85

  6. Hi there
    I’m pregnant and have stopped dying my hair as concerned it will affect the baby. Are your organic hair dyes safe to use when pregnant?

    Many thanks,
    Charlotte

    1. Hi Charlotte,
      We recommend coming in for an allergy test, if all OK and you have received medical advice, We are happy to colour your hair while pregnant.
      your welcome to pop by to the salon any time for a allergy test and more advice on our range.

  7. i am looking to have the hair colour with you but i don’t know how is no limit colour? what is it mean?
    can you explain please, thank you.

    1. Hi,
      Our no limits range is a colour stainer, its completely chemical free and lasts up to 16 washes. Perfect for clients who suffer with allergic reactions to colour.

  8. Hi,

    I’m interested in undertaking volumising perm (medium length, fine died hair). My question is how long does a perm stay ? and If you use Organic No-ammonia products ( i appreciate the benefits) but does it mean the perm won’t last long?

    Thanks a lot

    1. Hi Leila,
      It lasts between 6 to 8 weeks but can stay longer.
      I would recommended booking in for a complimentary consultation, We can test your hair to make sure we can achieve the right result and your condition is maintained.
      call us on 0207 8360300.

  9. Hi – I am wondering what colour options you provide ? That being, I have most recently been having balayage and prefer this to a straight 1/2 head of highlights. Do you offer balayage services ?

    1. Hi Louise,
      We do offer balayage. The price is the same as a full head of highlights.
      Give us a call on 0207 836 0300 to arrange a complimentary consultation.

  10. Hi,
    I asked my hairdresser to dye my brown with blonde highlighted hair, an all over chestnut brown- to have a rest from highlighting. What I have ended up with is an all over black. I hate it. I’m told that black is the most difficult to deal with. Could your salon help?

    1. Hi Sarah,
      The best thing to do is to come by for a complimentary consultation and we can go through options with you.
      Give us a call on 02078360300 to arrange a booking.

    1. Hi Rebecca,
      Here are the prices for a cut and blow dry.
      stylist £47
      senior stylist £55
      style director £65
      specialist £97
      Give us a call on 02078360300 for a booking.

  11. Hi, do you do perms with 1.1 curlers? secondly if so how long do the organic perm last? lastly roughly up to how much could it cost for long hair?

    1. Hi Angela,
      We do have the 1.1 curlers in the salon.
      Our organic perms last approx 6 to 8 weeks.
      Our prices range on levels of stylist, with our senior stylist its £100, a style director £110 and specialist level is £130.
      If you would like further information I can organise a complimentary consultation for you. give me a call on 02078360300.

    1. Hi Jalian,
      We only use the organic perms in the salon. I wouldn’t be able to compare with a digital perm. What we like about the organic product is its free of ammonia and a lot more gentle for the hair. If you would like further information I can organise a complimentary consultation for you. Give me a call on 02078360300

        1. Hi Gabriella,
          Our organic perms last approx 6- 8 weeks although we have clients who have achieved longer results. I wouldn’t be able to compare with a digital perm. What we like about the organic product is its free of ammonia and a lot more gentle for the hair.
          Our prices vary from levels of stylists. it approx starts at £110. We would be able to give more information with a complimentary consultation. i can organise this for you, Call me on 02078360300.
          Regards
          Sam

  12. Hi,

    Could you please tell me what is involved in the NanoKeratin Treatment?

    Also, what constitutes ‘creative colour’?

    If I was to have Balayage and I have always had highlights which now have about an inch of roots… Will you have to dye my roots?

    1. Hi Shianne,
      Our Nano Keratin treatment is a de – frizzing permanent blow dry. It lasts approximately 16 weeks. it involves applying treatment to your hair, blow drying it in and then closing the hair shaft by straightening. The treatment needs to stay in your hair for 72 hours.

      Our creative colour is an all over colour with a few foils applied.

      With Balayage, there is different techniques depending on the result you require. I would recommend organising a complimentary consultation.

      If you would require any further information, please give us a call on 020 78360300

    1. Hi Aisha,
      Yes the organic colour we use is completely safe to use whilst pregnant.

      If you have any more questions and would like to book in for a complimentary consultation, feel free to give me a call on 020 78360300.

  13. Do you do occasion hairstyles? For example if I showed you an image of a specific hairstyle would you be able to do it?

    1. Hi Balsem,

      Yes ultimately we would be able to achieve the look that you are after,

      It also depends on whether the stylist thinks the look will suit you and also if your hair is eligible for the look.

      Would you like me to book you in for a complimentary consultation and you can bring some images with you?

      This will give us a better idea of exactly what you are looking for.

      If you would like to book in feel free to give me a call on 020 7836 0300

  14. Hi,

    What kinds of colour do you do? I would like to have some of my hair done purple but am not sure what would look best! Tips or streaks etc. I would like to get my hair cut and blowdried anyway a few days before colour so should I book both appointments now or wait for a consultation? Thanks 🙂

    1. Hi Hanna,

      I hope you are well,

      We use an organic range called OCS Herb UK.

      We would highly recommended that you come in for a complimentary consultation as we would need to see your hair prior to the service.

      in order to achieve a vibrant colour such as purple there may need to be services carried out before the actual colouring service i.e pre-lightening your ends if you just wanted the tips coloured.

      We would also provide you with an allergy test 48 hours prior to your service.

      if you have any more questions and would like to book in for your complimentary consultation feel free to give me a call on 020 7836 0300.

  15. Can you buy your No Limits hair dye from your salon? I live in France so would like a friend to buy some and bring it over for me?

    Also, I have very thick wavy shoulder-length hair – how many bottles of dye do you think I would need?

    Thanks

    1. Hi Helen,
      Thank you for your enquiry.
      You can buy the no limits from the salon, they are £14.95.
      our stylists use approx one bottle for long wavy hair.
      Kind regards
      Sam

    1. Hi Kitty,
      Yes we do offer this service,
      Would you like to book an appointment with us for an Olaplex service?
      If yo would like to book in, please don’t hesitate to give us a call on 020 7836 0300 and we will be happy to help.
      Kind regards,
      Raegan

  16. Hello from Copenhagen,

    I am visiting London soon, and was wonderimg. How do I find your price list for the different kinds of mani/pedi-cure offered?

    Best regards.

    1. Hello,
      please find below prices for our manicure and pedicures.
      gel manicure £35
      gel pedicure £50
      manicure £22
      Deluxe manicure £30
      pedicure £42
      Deluxe pedicure and manicure £62
      file and paint £17
      We can arrange bookings via email at appointments@karinejackson.co.uk
      Kind regards
      Sam

    1. Hi Carole,
      Yes you can purchase gift vouchers. You can either purchase online in our shop section or pop by to the salon personally.
      Kind regards
      Sam

  17. How much do you charge for a perm? My daughter wants a permanent perm, if there is such a thing. Her hair reaches just past her bra strap. Thank you

    1. Hi Uzma,
      Our perm varies from level of stylist, It starts from £100 up to £130.
      Our organic product lasts between 6 to 8 weeks, some get a longer result.
      For more information i can organise a complimentary consultation for your daughter.
      Give me a call on 02078360300 or email at appointments@karinejackson.co.uk
      Kind regards
      Sam

    1. Hi Sarah,
      Our No Limits range have no PPD’s, Its more of a colour stain and it is vegetable based.
      Are you interested in the No Limits colour?
      If so just give me a call on 020 7836 0300 and we will get you booked in.
      Kind Regards
      Raegan

  18. Hello I was ordering how long after a colour it would be safe to have a colour correction without to much damage. I recently had my hair balayaged but it is awful and uneven , would like to correct it asap but my hair is easily damaged

  19. Hi not sure if I actually posted this comment the first time I tried
    I was wondering how long after a colour a colour correction could be done? I previously had my hair balayaged and it is extremely uneven , my hair is also quite easily damaged
    Thanks Aylin (:

    1. Hi Aylin,
      Its quiet difficult to say without having a visual consultation first.
      We need to detect what level of strength your hair is at at the moment to see if we can go ahead with the correction.
      Would it be possible to get you in for a 15 – 20 minute colour consultation?
      If so, could you kindly give us a call on 020 7836 0300.
      Kind regards
      Raegan

    1. Hi Prava,
      Our perms start at £100.
      If you would like to come and have this service done with us please give us a call on 020 7836 0300.
      As we would like to invite you to our salon for a complimantary hair consultation so we can verbally acess your hair and give you the best advice for any future hair appointments.
      I look forward to hearing from you.
      Kind Regards
      Raegan

  20. Hi , I bought your no limits hair dye which I absolutely love but only found myself using half the bottle. Is it okay to put the plastic cap back on and use the other half another time or should I just use it all or throw away the rest? Thanks

    1. Hi Lucy,
      Our perms start at £95 with a stylist level and the price varies depending on different levels of stylists.
      Our consultations are free and we request every new client who would like have a perm to come into the salon before hand to have a thorough consultation.
      If you would like to come in to the salon for a complimentary consultation please feel free to call us on 020 7836 0300.
      I look forward to hearing from you.
      Kind Regards
      Raegan

  21. Hi there,
    I have very dark (black) hair but would love to get grey/silver highlights or tips. Does this usually take multiple bleaching sessions or is it possible to do in one appointment?
    Thanks 🙂

    1. Hi Leesal,
      To be able to achieve grey silver tips we would need to lift your hair up to a white shade to be able to then tone it silver. I would reccommend coming in for a consultation and for us to be able to test a strand to see how light we can go with one application and also quote a price. I can organise this for you. Give me a call in the salon on 02078360300 or email at appointments@karinejackson.co.uk
      Kind regards
      Sam

    1. Hi Yeliz,
      Our organic perms start at £100 with a senior stylist.
      If you would to book in for a consultation, Please do not hesistate to give us a call on 020 7836 0300.
      Kind regards
      Raegan

  22. Hi,
    I currently have my hair dyed red with the OCS colours at your salon and am looking at the No Limits red to pop on midway between appointments. My hair is a warm red red rather than a bluey red so I wondered whether this red would be suitable or wether it was a bluey purply red. I would rather go ginger than go purple.

    Hope that makes sense…

    Thanks,
    Andrea

    1. Hi Andrea,
      We only have one shade in the no limits red, its a bright red result, i would suggest coming in to discuss with your stylits, give me a call on 02078360300.
      Kind regards
      Sam

  23. Hi, Successive brazillian blowdries have left my very curly hair completely straight. Would a natural perm work to put the curls back in? I am growing back my natural hair and would like to make the rest of my hair match the roots. Thanks, Nim

    1. Hi Halina, Unfortunatly we dont use henna in our salon.
      We use an organic Colour (herb uk) but feel free to give us a call for your complimantary colour consultation on 020 7836 0300.
      I hope to hear from you soon.
      Kind regards
      Raegan

  24. Hi

    I’ve paid a deposit for nanokeratin, but have unfortunately had to cancel – I have given more than 24hours notice. Will you refund the deposit?

    Kristina

    1. Hi Kristina,
      Yes we will refund your deposit for you.
      Thank you for letting us know.
      Please feel free to book with us again.
      Kind regards
      Raegan

  25. Hello

    Who can you recommend anyone that can cut very curly thick hair?
    I am scared of getting my hair cut & have been growing it for a year
    I was told by my previous hairdresser I should have very short hair because I am over 50! But I have been growing it again !
    Kind regards
    Janet dennis

    1. Hi. I am coming to have my Curly hair re-styled by Sophia at the end of June. My Hairdryer has just broken and I wondered what Hairdryer/Diffuser he recommends ? ANything to combat the frizz. thank you.

    1. Dear Donna

      We would have to test your hair. Please feel free to book fra consultation via our website or if you give the salon a call.

    1. Dear Joshua

      Please feel free to book for a complimematry consultation. Your stylist will assess your hair and will be able to let you know the best results for your hair

  26. Hi there,
    I recently had a balayage and it has not turned out how I would have liked. The blonde around my roots is too streaky and has been brought right to the top of my roots when I prefer my natural darker colour around my roots, blending in to the blonde further down.
    Is there a way to fix this? Thanks, Charlotte

    1. Dear Charlotte

      My first suggestion would be to contact the salon you had your hair done at to give them the opportunity to rectify this for you. If that was not something that you wanted to do, please feel free to book a complimentary consulation with us. either give the salon a call or use our online booking system.

  27. How can I Purchase the Finish~hairspray? I had purchased it from a company in Florida that no longer sells it and I have Curly hair clients that love it.
    I live in Mobile, Alabama.

    1. Hi Dee

      Perms start from £110 to £180. Please feel free to book a consultation via our online booking system or feel free to call the salon

    1. Hi Julia

      The only semi-permanent colour we do is called the “no Limits” colour which is a colour stain and lasts for 5-10 shampoos. Prices range from £38-£62. Please feel free to book on line or give the salon a call for a complimentary consultation.

  28. I’m looking to do a curl/perm treatment. I normally use straighteners or curl iron to do – but with thick hair it’s too time consuming. Can you advise?

  29. Good day,
    I will be visiting London in June for 10 days and would like to get my roots touched up. I am 100% gray but my hair is dyed a dark mahogany brown. I currently have my hair colored every two weeks. can you let me know what you would charge for the touch up and blow out?

    Best regards,
    Gail

  30. I’m interested in the status quo collection, but I’m interested/concerned to see the (full) ingredients are missing, why?

    1. Hi Dawn,
      Please find below a full list of ingredients for the status quo range
      Status Quo Shampoo: Aqua, Sodium C14-16 Olefin Sulfonate, **Lauryl Glucoside, Cocamidopropyl Betaine, Polysorbate 20, **Hydrolyzed Wheat Protein, PEG-120 Methyl Glucose Dioleate, Panthenol, Phenoxyethanol, **Benzyl Alcohol, *Symphytum Officinale (Comfrey) Leaf Extract, Glyceryl Laurate, *Aloe Barbadensis Leaf Juice, *Anthemis Nobilis (Chamomile) Flower Extract, †Parfum, Polyquaternium-10, Citric Acid, **Salicylic Acid, Tetrasodium Glutamate Diacetate, Ethylhexylglycerin, **Glycerin, **Sorbic Acid, Limonene, Eugenol, Linalool.

      Status Quo Conditioner: Aqua, **Cetyl Alcohol, Methyl Glucose Sesquistearate, **Stearyl Alcohol, Stearalkonium Chloride, **Hydrolyzed Wheat Protein, Panthenol, *Symphytum Officinale (Comfrey) Leaf Extract, **Caprylic/Capric Triglyceride, PEG-100 Stearate, PPG-3 Benzyl Ether Myristate, Oleth-10, Citric Acid, *Aloe Barbadensis Leaf Juice, *Anthemis Nobilis (Chamomile) Flower Extract, Phenoxyethanol, Benzyl Alcohol, Parfum, *Simmondsia Chinensis (Jojoba) Seed Oil, Polyquaternium-10, Potassium Sorbate, Limonene, *Prunus Amygdalus Dulcis (Sweet Almond) Oil, **Beta Vulgaris (Beet) Root Extract, Tocopherol, Eugenol, Linalool.

      Status Quo Protect Leave-In: Aqua, Polysorbate-20, Adiantum Capillus Veneris (Maidenhair) Leaf Extract, **Propanediol, **Hydrolyzed Wheat Protein, *Symphytum Officinale (Comfrey) Leaf Extract, Quaternium-80, *Aloe Barbadensis Leaf Juice, *Citrus Grandis (Grapefruit) Fruit Extract, *Citrus Aurantium Dulcis(Orange) Peel Extract, Parfum, Magnesium Sulfate, Quaternium-22, Panthenol, Polyquaternium-10, Phenoxyethanol, Benzyl Alcohol, Potassium Sorbate, Glycerin, Helianthus Annuus (Sunflower) Seed Extract, Tocopherol.

      Status Quo Silver Shampoo: Aqua, Sodium C14-16 Olefin Sulfonate, **Lauryl Glucoside, Cocamidopropyl Betaine, Polysorbate 20, **Coco-Glucoside, Glyceryl Laurate, PEG-120 Methyl Glucose Dioleate, Panthenol, **Benzyl Alcohol, Phenoxyethanol, **Hydrolyzed Wheat Protein, †Parfum, Lauryl Methyl Gluceth-19Hydroxypropyldimonium Chloride, Citric Acid, Polyquaternium-10, **Glycerin, **Salicylic Acid, Tetrasodium Glutamate Diacetate, Acid Violet 43, Ethylhexylglycerin, *Symphytum Officinale (Comfrey) Leaf Extract, *Helianthus Annuus (Sunflower) Seed Extract, **Sorbic Acid, *Aloe Barbadensis Leaf Juice, *Anthemis Nobilis (Chamomile) Flower Extract, **Avena Strigosa (Black Oat) Seed Extract, **Lecithin, Potassium Sorbate.

  31. Hi there

    I have an inverted Bob and would like a beach wave look (waves rather then curls) do you specialise in this?

    1. Hi Kristel,
      Unfortunately our perms will create a curl. A wave result is achieved more with electrical tools.
      I can organise a consultation for you to discuss our perms in more detail.
      Call me on 02078360300.

  32. HI, i am browsing for natural perms and I have come across your salon as the only one in the uk..so far..however i live in bristol.do u think you could sell me the kit for this type of perm? thank you

  33. My daughter is getting married on 1st July this year and I have been becoming greyer and greyer in the fringe and around the temples only, I’m a dark brunette. I haven’t coloured my hair at all and have been wondering whether to do anything in time for the wedding, my hair length is just below shoulder. I like my natural colour and think the safest option at this time would be to return all over to as close to that colour as possible? But I’m open to other suggestions, I have been nervous to go to a local hairdresser, not knowing who to trust.
    Could I pop in for a free consultation with a view to having something done soon? And how much would it cost? I’m
    not sure which price bracket I’d fall in to.
    Best regards,
    Jan

    1. Dear Priyanka,it is a personal choice as to whether or not you colour your hair during pregnancy. Please visit the NHS website for more info

  34. I would like a perm I have a shorter style just below my ears and a fringe. What would you advise? I’m really interested in volume and root lift. What would you suggest and can you advise prices please

  35. Hi,
    I have long hair but I bleached them 3 months ago now they are in the process of getting thicker and stronger but they are not broken or split , I was wondering if around September or October it would be possible to spiral perm my hair ? I know it’s best to have an appointment but I am currently in Spain so it is impossible

    1. Please book a hair consultation with one of our stylists so that they can do a strand test on your hair. Kind Regards

  36. I have very thick, red curly hair that I’m utterly bored with being cut the same way but have had very bad experiences when I’ve tried new salons. Who would be the best person on our team that could refresh my hair style but understands thick curls?

    1. Dear Ali, Thank you for contacting us.I would highly recommend Sophia who is our curl specialist. Either call us or go online to book a complimentary consultation so that you can discuss ideas with her prior to having your hair done. Kind Regards

  37. Hi,
    I have super straight hair that looks kinda dull, and I would like some kind of permanent volumising treatment. Google searches for multitextured perm and body volume perms look good.
    I have waist-length hair. Including a haircut, what kind of price am I looking for here?

    1. Hi Karen.
      i would recommend coming in for a consultation with our perm specialist. The treatment with our specialist is £150, style director £140, senior stylist £130 and £125 with a stylist. call me for more information on 02078360300.

  38. Hi,

    I was wondering if you also do tight perms rather than the loose curls? I would love to have small, tight curls if possible with my mane!

    1. Hi Rosey, We have a variety of different size rollers available to achieve tight and loose curl results, call me on 02078360300 to arrange a suitable day and time for a complimentary consultation

  39. I’ve been calling your advertised phone number for the past 1/2 hr and getting an engaged tone. Do you have any other phone number?

    1. Hi Rose,
      i would recommend coming in for a consultation with our perm specialist Anna to discuss the result we can achieve for you. Give me a call on 02078360300.

  40. Hi there,

    I am looking to get a spiral perm and not sure where to have this done. Do you have a lot of experience with this and if so which level of stylist would you recommend and how much roughly? I have shoulder length thick hair.

    I do not live in London so if you could send any pictures of perms you’ve done that would be really great- I would then be happy to make the 1 hour trip for consultation!

  41. Hey how much is curly perm and have you got appointments available this week ? My hair is medium length (past my shoulders)

    1. Hi Emily
      Our perms start at £95 with a stylist level and the price varies depending on different levels of stylists.
      Our consultations are free and we request every new client who would like have a perm to come into the salon before hand to have a thorough consultation.
      If you would like to come in to the salon for a complimentary consultation please feel free to call us on 020 7836 0300.
      I look forward to hearing from you.
      Kind Regards
      Paige

  42. Hello:) I have thick wavy dark brown hair and now with many spots of white hair. Because of this I’ve been coloring it with non permanent hair color (Wella, salon bought product)
    This means I have layers of color upon each other.
    Is it possible to dye my black hair unto a lighter shade without too much damage?

    1. Hello Rachida, thank you for your comment.
      because this would be classed as a colour correction we would need you to come into the salon for a complimentary consulation, in which your stylist will do a couple different tests on your hair.
      to give you the answers if it will damage your hair and the result you want. please give the salon a call on 02078360300, thank you.

  43. I have bleached hair, naturally wavy but am looking for more of a soft ringlet look the same as when I GHD curl my hair. I’ve started having high lift tint smudged on my roots as I wanted a softer blonde. Would it be worth having a perm as my main concern is the health of my hair. It is just above my shoulders and extremely fine.

    1. Hi Grace,
      the best thing is to come in for a complimenrary consultation so the stylist can see your hair and give you the best advice.
      if you just give usa call on 02078360300 then we can book that in for you
      regards

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